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Post Date: 7/19/2010
Ref ID: KLM-IT
Division: Legal
Job Title: IT Support Specialist roles (2)
Location: Washington DC, DC
Job Term: Full Time
Salary: $54-65K
Requirements:
Two positions- one the hours are 5:30 p.m. to 2:00 a.m., Monday through Friday.
The other position the hours are 10:00 a.m. to 6:30 p.m., Monday through Friday.
Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations; exhibiting ownership and timely resolution of all incident tickets and change orders; interacting directly with other IT groups to determine the proper remediation for an issue; setting-up and quality assurance testing of new hardware and software for existing and new end-users in the Firm and other duties as assigned.
Job Description:
Which is basically a Help Desk position.
LOCATION: Washington DC office.
The IT Support Specialist is responsible for providing exceptional customer service and support to the Firm and clients of the Firm.
A minimum of four years experience in end-user support.
Strong communication and interpersonal skills.
Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications.
Technical experience configuring and supporting workstations, laptops, printers and related equipment.
A minimum of 40 wpm typing.
Two-year college degree preferred; equivalent experience will be considered.
For immediate consideration please email a word verison of your resume and under notes list your salary reqirements and email to klm@seguelegal.com or rfn@seguelegal.com
Click Here To Apply For This Position!
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